Privacy Policy Statement
www.factualsoft.com
Factual Soft Company LLC.
Rapid Dox Software
________________________________________

Last Modified: April 21, 2019

Definitions

The following terminology applies to this Privacy Policy Statement:

“Annual Maintenance” refers to ongoing maintenance, updates, and other support services related to the Software that is provided to users on an annual basis.

“Factual Soft,” “Ourselves,” “We,” and “Us,” refers to Factual Soft Company, LLC, a Texas limited Liability Company.

“Our Services” refers to the Software, Annual Maintenance, the Website, and any other services provided by Factual Soft related to Rapid Dox.

“The Software” refers to Factual Soft’s desktop application titled “Rapid Dox” as described below.

“This Privacy Policy” refers to this Privacy Policy that you are currently accessing and all incorporated agreements as described herein.

“The Website” refers to Factual Soft’s website located at https://factualsoft.com.

“User,” “You,” and “Your” refers to you, the person accessing Factual Soft Company, LLC’s website, software and other services.

Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Agreement to be Bound

This Privacy Policy Statement explains how we treat your personally identifiable information and protect your privacy when you use our Services. By using our Services, you agree that Factual Soft can use such information in accordance with the privacy policies stated herein. If you have any concerns with how your personally identifiable information is used, you should not use the services Factual Soft provides, or you should discontinue your use and deactivate your user account if already created.

 

Registration

In order to use the Software, you must first complete the registration form and create a user name and password. During registration, you are required to give your name, address, occupation/employer, date of birth, and email address. We will use this information to contact you about our Services. We are the sole owner of any information collected from you during the registration process. Any information you provide will remain confidential in accordance with the terms and conditions of this Privacy Policy.

Based upon the information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account.

Information We Collect

We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes your name, address, occupation/employer, date of birth, email and other contact information, which you submit to us through the registration process at the Website.

How We Use Your Personal Information

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for Factual Soft, such as the servers for our email communications who are provided access to user’s email address for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.

In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.

We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request, to enforce our Terms and Conditions, including investigation of potential violation, address fraud, security or technical concerns, or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.

How We Use Your Non-Personal Information

We use your Non-Personal Information for analytical purposes, such as measuring the number of users of our Services, measuring which sections of our Services are more used, making our Services more useful to visitors and delivering targeted advertising and non-advertising content. We use this information to analyze trends, administer our Services, track a visitor’s movement, and gather demographic information for aggregate, non-personally identifiable use.

How and Where We Store Your Information

Keeping your personally identifiable information confidential is one of our top priorities. We will not intentionally disclose your information except in accordance with this Privacy Policy, and we will take all commercially reasonable steps to prevent the disclosure of your personally identifiable information. These measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Services, you acknowledge that you understand and agree to assume these risks. We only keep your Personal Information for as long as we need to in order to use it as described above in

and/or for as long as we have your permission to keep it

 

Log Files

When using our Services, we gather certain information about you automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information to analyze trends, to administer the application, to track users’ movements and to gather demographic information about our user base as a whole. This information is not used to track individual users.

Cookies

Our Website uses cookies, were are small text files stored on a hard drive or mobile device for record-keeping purposes. We use cookies to determine how many users we have and how often they use various parts of the Website. We also use cookies to personalize the Website you receive as return users. You may disable our use of cookies. If you disable the use of cookies, you may still use the Website, but your ability to use some areas and functions the Website may be limited.

Some of our business partners may also use cookies on the Website or on their own applications or websites. We have no access to or control over these cookies. Please refer to our “Third Party Advertisers” section below for more information. This Privacy Policy applies to the use of cookies and personally identified information by Factual Soft only. It does not apply to the use of cookies by third parties. For information on their policies and use of cookies and similar technology, please refer to their Privacy Policy statements.

Clear Gifs (Web Beacons/Web Bugs)

We may employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs) for the Website. These clear gifs will help us better manage content by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the movements of our users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on the Website and are about the size of the period at the end of this sentence.

Some of our business partners may also use clear gifs on the Website or on their own applications or websites. We have no access to or control over these clear gifs. Please refer to our “Third Party Advertisers” Section below for more information. This Privacy Policy applies to the use of clear gifs and personally identified information by Factual Soft only. It does not apply to the use of clear gifs by third parties. For information on their policies and use of clear gifs and similar technology, please refer to their Privacy Policy statements.

Special Offers and Updates

We may occasionally send you information on products, services promotion and other deals relating to services that Factual Soft may make available.

Out of respect for your privacy, we give you the option to unsubscribe to these types of communications. Please see the “Unsubscribe” section below for more information on how you can unsubscribe to these types of communications.

Service-related Announcements

From time to time, we may send you announcements related to our Services. These announcements will be strictly related to your use and access of our Services – for example, if the Website is temporarily unavailable for maintenance or if you request a recovery for your username and/or password.

You may not unsubscribe from these service-related announcements. If you do not wish to receive them, you have the option to deactivate your user account.

Unsubscribing from Communications

We provide you the opportunity to ‘opt-out’ of having your information used for certain purposes. For example, if you do not wish to receive any additional marketing material from us, you can indicate your preference. Please note that you cannot unsubscribe from service-related announcements, as mentioned above.

Children’s Privacy Protection

Children under the age of thirteen (13) may not use our Services. We do not knowingly collect information from children under the age of thirteen (13), nor do we share such information with third parties. If you think that your child provided this kind of information through our Services, we strongly encourage you to contact us immediately, and we will do our best efforts to promptly remove such information from our records.

Third Party Advertisers

From time to time, we will display advertisements on the Website that are delivered to our users from our advertising partners. We may show you advertised content in several different areas of the Website. We will not share personally identifiable information with any third-party advertiser or ad network. Our advertising partners may use cookies and clear gifs on the Website and/or on their websites. We encourage you to read our advertising partners’ privacy policies to see how they use the information they gather.

Links to Other Sites

From time to time, we may display links to other websites that are not owned or controlled by Factual Soft. We are not responsible for the privacy practices of such other mobile applications or websites. As stated above, this Privacy Policy applies only to information collected by Factual Soft.

When you leave the Website and access these other websites, you should always read the privacy statements of each and every website that collects your personally identifiable information. Your use of a third-party website or mobile application will subject you to that party’s privacy policy.

Security

The security of your personal information is important to us. When you enter personally identified information and other sensitive information on our registration page or other areas of the Website, we will encrypt that information to provide you added security.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method for protection of personal information, no transmission, or method of electronic storage is 100% secure. We will strive to use commercially acceptable means to protect your personal information, but we cannot guarantee its absolute security. You should adopt reasonable measures to limit your risk of such loss and damage. You should store or backup or duplicate your data. We will not be responsible for the loss of any data from your use of our Services.

Access to Your Information and Termination of Your Account

You have a right to modify or delete your personally identifiable information relating to your profile. You also have the right to close your account. To close your account, you must submit a support ticket at support@factualsoft.com. If you close your account, your information will generally be removed from our Services within forty-eight (48) hours.

Business Transitions

At some point, Factual Soft may go through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets. In the event this occurs, your personally identifiable information will likely be among the assets transferred. We will notify you via email or by placing a notice on our Website of any change in ownership or control of your personal information.

Changes in this Privacy Policy

We may change the terms and conditions of this Privacy Policy at our discretion at any time. You are therefore advised to re-read this Privacy Policy on a regular basis. Any change in Privacy Policy will be posted on the Website. If there is a conflict between this Privacy Statement and any modified terms, the modified terms will be applicable.

Notice to European Users

Please note that the information you enter on the Website or otherwise provide to Factual Soft may be transferred outside of the European Economic Area (EEA), for purposes of processing, by Factual Soft, a company located in Texas, United States of America, its subsidiaries or its authorized partners, located worldwide, in order to provide the Website and other services to you. You are advised that the United States uses a sectoral model of privacy protection that relies on a mix of legislation, governmental regulation, and self-regulation. You are further advised that the Council of the European Union has found that this model does not provide “adequate” privacy protections as contemplated by Article 25 of the European Union’s Data Directive. (Directive 95/46/EC, 1995 O.J. (L 281) 31). Article 26 of the European Union’s Data Directive allows for transfer of personal data from the European Union to a third country if the individual has unambiguously given his or her consent to the transfer of personal information, regardless of the third country’s level of protection. By using the Website, you consent and agree to this Privacy Policy and to the processing of that information in the United States of America as described in this Privacy Policy.

Rights of Users of the European Union (EU)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us at contactus@factualsoft.com.

In certain circumstances, you have the following data protection rights:

  • The right to be informed about our collection and use of Personal Information.
  • The right to access, update or to delete the Personal Information we have for you.
  • The right of rectification if any of the Personal Information we have for you is inaccurate.
  • The right to object to us using your Personal Information for a particular purpose.
  • The right to restrict the processing of your Personal Information.
  • The right to data portability (obtaining a copy of your Personal Information to re-use with another service or organization)
  • The right to withdraw consent to our use of your Personal Information.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at: contactus@factualsoft.com.