Factual Soft Company LLC.
Rapid Dox Software
Last Modified: April 21, 2019
“Annual Maintenance” refers to ongoing maintenance, updates, and other support services related to the Software that is provided to users on an annual basis.
“Factual Soft,” “Ourselves,” “We,” and “Us,” refers to Factual Soft Company, LLC, a Texas limited Liability Company.
“Our Services” refers to the Software, Annual Maintenance, the Website, and any other services provided by Factual Soft related to Rapid Dox.
“The Software” refers to Factual Soft’s desktop application titled “Rapid Dox” as described below.
“The Website” refers to Factual Soft’s website located at https://factualsoft.com.
“User,” “You,” and “Your” refers to you, the person accessing Factual Soft Company, LLC’s website, software and other services.
Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Agreement to be Bound
Based upon the information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account.
Information We Collect
We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes your name, address, occupation/employer, date of birth, email and other contact information, which you submit to us through the registration process at the Website.
How We Use Your Personal Information
In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.
We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request, to enforce our Terms and Conditions, including investigation of potential violation, address fraud, security or technical concerns, or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.
How We Use Your Non-Personal Information
We use your Non-Personal Information for analytical purposes, such as measuring the number of users of our Services, measuring which sections of our Services are more used, making our Services more useful to visitors and delivering targeted advertising and non-advertising content. We use this information to analyze trends, administer our Services, track a visitor’s movement, and gather demographic information for aggregate, non-personally identifiable use.
How and Where We Store Your Information
and/or for as long as we have your permission to keep it
When using our Services, we gather certain information about you automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information to analyze trends, to administer the application, to track users’ movements and to gather demographic information about our user base as a whole. This information is not used to track individual users.
Clear Gifs (Web Beacons/Web Bugs)
We may employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs) for the Website. These clear gifs will help us better manage content by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the movements of our users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on the Website and are about the size of the period at the end of this sentence.
Special Offers and Updates
We may occasionally send you information on products, services promotion and other deals relating to services that Factual Soft may make available.
Out of respect for your privacy, we give you the option to unsubscribe to these types of communications. Please see the “Unsubscribe” section below for more information on how you can unsubscribe to these types of communications.
From time to time, we may send you announcements related to our Services. These announcements will be strictly related to your use and access of our Services – for example, if the Website is temporarily unavailable for maintenance or if you request a recovery for your username and/or password.
You may not unsubscribe from these service-related announcements. If you do not wish to receive them, you have the option to deactivate your user account.
Unsubscribing from Communications
We provide you the opportunity to ‘opt-out’ of having your information used for certain purposes. For example, if you do not wish to receive any additional marketing material from us, you can indicate your preference. Please note that you cannot unsubscribe from service-related announcements, as mentioned above.
Children’s Privacy Protection
Children under the age of thirteen (13) may not use our Services. We do not knowingly collect information from children under the age of thirteen (13), nor do we share such information with third parties. If you think that your child provided this kind of information through our Services, we strongly encourage you to contact us immediately, and we will do our best efforts to promptly remove such information from our records.
Third Party Advertisers
Links to Other Sites
The security of your personal information is important to us. When you enter personally identified information and other sensitive information on our registration page or other areas of the Website, we will encrypt that information to provide you added security.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method for protection of personal information, no transmission, or method of electronic storage is 100% secure. We will strive to use commercially acceptable means to protect your personal information, but we cannot guarantee its absolute security. You should adopt reasonable measures to limit your risk of such loss and damage. You should store or backup or duplicate your data. We will not be responsible for the loss of any data from your use of our Services.
Access to Your Information and Termination of Your Account
You have a right to modify or delete your personally identifiable information relating to your profile. You also have the right to close your account. To close your account, you must submit a support ticket at firstname.lastname@example.org. If you close your account, your information will generally be removed from our Services within forty-eight (48) hours.
At some point, Factual Soft may go through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets. In the event this occurs, your personally identifiable information will likely be among the assets transferred. We will notify you via email or by placing a notice on our Website of any change in ownership or control of your personal information.
Notice to European Users
Rights of Users of the European Union (EU)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us at email@example.com.
In certain circumstances, you have the following data protection rights:
- The right to be informed about our collection and use of Personal Information.
- The right to access, update or to delete the Personal Information we have for you.
- The right of rectification if any of the Personal Information we have for you is inaccurate.
- The right to object to us using your Personal Information for a particular purpose.
- The right to restrict the processing of your Personal Information.
- The right to data portability (obtaining a copy of your Personal Information to re-use with another service or organization)
- The right to withdraw consent to our use of your Personal Information.